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Inside Sales Representative

Location: Xizhi District, New Taipei City, Taiwan
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Description

Millions of people experience Synaptics every day. Our technology impacts how people see, hear, touch, and engage with a wide range of IoT applications -- at home, at work, in the car or on the go.

We solve complex challenges alongside the most influential companies in the industry, using the most advanced algorithms in areas such as machine learning, biometrics, and video processing, combined with world class software and silicon development.

Synaptics is looking for an Inside Sales Representative to join our dynamic and growing organization. You will be responsible for handling customers order and shipment, coordinating with customer, Sales and internal teams (Finance, Operations, Logistics). This position reports to the Inside Sales Manager.

Job Duties

  • Responsible for the entire customer fulfillment experience from quotation, to customer order entry, through final delivery
  • Represent the primary interface between customers, Sales and Operations
  • Monitor and strive for on-time fulfillment of orders (Customer delivery date)
  • Order Management (Direct/Hub): quote, PO, delivery, shipment, payment, RMA, SCM etc.
  • Ensure smooth physical transportation and documentation flow
  • Complete weekly forecast and hub customer weekly DSM, MRP
  • Continuously drive the gaps between forecast and PO
  • Various type of doc and process such as EOL, PCN, free sample, AR, Audit, rebate, and POS

Competencies

  • Proactive, self-starter, able to work independently in a fast-paced environment
  • Well organized with strong attention to detail; proactively ensures work is accurate
  • Positive attitude and work ethic; unafraid to ask questions and learn new skills
  • Able to solve routine problems through practical application of established procedures
  • A passionate team player willing to learn and contribute to the goals of the organization
  • Excellent analytical, verbal, and written communication skills with the ability to work within a diverse team Fluent reading, writing, and speaking English

Qualifications

  • BA degree or equivalent
  • 2+ years of inside sales experience
  • Hands-on experience managing order handling inquiries with customers and returns
  • Demonstrated proficiency with Excel
  • Prior experience using Oracle and SalesForce
  • No travel required

Belief in Diversity

Synaptics is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

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