Staff Software Application Engineer, Wi-Fi

Description

Millions of people experience Synaptics every day. Our technology impacts how people see, hear, touch, and engage with a wide range of IoT applications -- at home, at work, in the car or on the go. 

We solve complex challenges alongside the most influential companies in the industry, using the most advanced algorithms in areas such as machine learning, biometrics, and video processing, combined with world class software and silicon development. 

Overview 

The Synaptics Wi-Fi team is looking for a highly skilled Wi-Fi Application Engineer to join our team and contribute to Customer feature development and debugging of our wireless networking products. This is an exciting opportunity to be an integral part of a global team working to create revolutionary products. In this role, you will be working in the Wi-Fi Application Engineering team responsible for Wi-Fi driver debugging and customer support to productize the latest generation of IoT Wi-Fi products. This position reports to the Director, Software Engineering.

The typical base pay range for this position is USD $142,000 - $223,300 per year. Individual pay is determined by many factors including work location, job-related skills, experience, and relevant education or training. This position is also eligible for a discretionary annual performance bonus, equity, and other benefits. Note that compensation listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Responsibilities & Competencies 

• Interact directly with customers to debug customer features and issues as well as new customer feature work 
• Successfully manage customers and their issues, building a trusted working relationship with customers; Be the first line of defense before involving the Core engineering team 
• Clearly articulate (replicate) customer issues/requests back to core engineering with a clear set of logs, sniffer traces, and platform dependencies 
• Own Wi-Fi Host driver porting and debug on various platforms with Free-RTOS/zephyr/Linux/Android  
• Visit Customer sites to reproduce, debug, and fix issues locally in the field 

• Strong understanding of Wi-Fi protocol concepts
• Solid understanding of Software system architecture and Embedded Systems
• Strong C Programming skills
• Linux Kernel Programming and in-depth understanding of OS/RTOS concepts
• Excellent debugging and analytical abilities
• Hands on experience in collecting Wi-Fi sniffer traces and analyzing
• Proactive, self-starter, able to work independently in a fast-paced environment
• Well organized with strong attention to detail; proactively ensures work is accurate
• Positive attitude and work ethic; unafraid to ask questions and explore new ideas
• Resourceful and able to solve complex problems through adapting technology and a solid understanding of product architecture
• Good verbal and written communication skills, in English
• Strong team player with the ability to work collaboratively within a diverse cross-functional team  

• Bachelor’s or master’s degree in Computer Science/Electronics Engineering or related field or equivalent 
• 8+ years of relevant industry experience 
• Demonstrated experience building strong relationships with customers to facilitate bug fixes and new feature development 
• Strong proficiency in C programming language 
• Experience with embedded systems and real-time operating systems (RTOS) 
• In-depth knowledge of Wi-Fi protocols (802.11a/b/g/n/ac/ax) 
• Hands on experience working with Wi-Fi host drivers and device firmware 
• International and domestic travel up to 30% required 

Belief in Diversity
Synaptics is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.