Sr. Application Engineer, AI Solutions

Description

Millions of people experience Synaptics every day. Our technology impacts how people see, hear, touch, and engage with a wide range of IoT applications -- at home, at work, in the car or on the go. 

We solve complex challenges alongside the most influential companies in the industry, using the most advanced algorithms in areas such as machine learning, biometrics, and video processing, combined with world class software and silicon development. 

Overview 

Synaptics is looking for a Sr. Application Engineer who is ready to take on the challenge of joining our talented team, driving technical excellence, and delivering high-quality AI solutions to our clients worldwide. Our team specializes in developing cutting-edge vision and audio-based applications that revolutionize various industries by enabling capabilities such as human presence detection in the mass production PC market. This position reports to the Sr. Director, Engineering. 

Responsibilities & Competencies 

Job Duties

• Lead project teams to ensure successful project execution and professional development 
• Collaborate with the internal development team to create and customize AI solutions that meet specific customer requirements 
• Provide technical support for the implementation and integration of complex AI solutions, specifically in vision-based applications such as human presence detection 
• Work with various hardware components, including sensors and embedded systems, to support AI applications 
• Drive measurement, debugging, firmware loading, logging, and troubleshooting to ensure optimal performance of AI systems 
• Design and execute rigorous testing and validation of applications to ensure they meet performance standards and customer expectations 
• Partner closely with customers to understand their technical needs, provide solutions, and address any issues that arise during the implementation phase 
• Gather feedback from customers and internal teams to identify areas for improvement and work with the development team to implement enhancements 
• Develop and maintain comprehensive technical documentation, including user manuals, integration guides, and troubleshooting guides for AI solutions 

Competencies

• Proactive, self-starter, able to work independently in a fast-paced environment
• Well organized with strong attention to detail; proactively ensures work is accurate
• Positive attitude and work ethic; unafraid to ask questions and explore new ideas
• Resourceful and able to solve complex problems through practical use of technology and a solid understanding of product architecture
• Excellent verbal and written communication skills to effectively convey complex technical concepts to customers and internal teams 
• Strong team player with the ability to work collaboratively within a diverse cross-functional team with a desire to mentor and inspire a project team  
• Strong verbal and written communication skills in Mandarin and English

Qualifications (Requirements) 

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related field or equivalent
• 5+ years of experience in an application engineer role or similar technical role (previous experience in a team lead preferred)
• Strong experience with hardware components and embedded systems with high proficiency in measurements, debugging, firmware loading, logging, and troubleshooting
• Strong track record of problem-solving and analytical thinking
• Experience in providing high-quality technical support and building strong customer relationships
• Hands-on experience in deploying vision-based AI solutions involved with cameras and computer vision highly desired
• Collaborative and innovative work culture with opportunities for continuous learning and professional growth 
• Occasional travel up to 10% may be required for customer site visits and support 

Belief in Diversity
Synaptics is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.