Description
Millions of people experience Synaptics every day. Our technology impacts how people see, hear, touch, and engage with a wide range of IoT applications -- at home, at work, in the car or on the go.
We solve complex challenges alongside the most influential companies in the industry, using the most advanced algorithms in areas such as machine learning, biometrics, and video processing, combined with world class software and silicon development.
Overview
Synaptics is looking for a Staff Supplier Quality Engineer to join our dynamic and growing organization. You will be responsible for overall quality processes at key Synaptics suppliers. A highly visible role with a great opportunity to champion Synaptics customer quality improvement. Strong collaboration with R&D, Operations and Customer quality engineering teams is needed to implement a robust quality assurance process throughout the supply chain for all Synaptics products. This position reports to the Director, Quality Assurance & Failure Analysis.
Responsibilities & Competencies
Job Duties
- Drive our suppliers to deliver best-in-class quality products to our customers
- Manage supplier production quality for all Synaptics products, by monitoring existing KPIs and defining new KPIs as needed
- Drive continuous quality improvement and define supplier goals to ensure that all the relevant processes meet Synaptics’ high quality standards
- Perform regular audits of the PC module component suppliers Ex: PCB, Bracket, Switch production areas and drive findings to closure
- Assess supplier performance by generating scorecards and collaborate with them to improve incoming quality and enhance their Quality Management Systems
- Ensure long-term quality improvement and implement preventive and corrective actions at suppliers
- Ensure that suppliers adhere to and meet all regulatory requirements and are informed about all industry regulations and standards
Competencies
- Ability to drive suppliers and sub-tiers to achieve best in class quality products
- Proactive and self-driven, able to work independently in a fast-paced environment
- Well organized with strong attention to detail; proactively ensures work is accurate
- Positive attitude and work ethic; unafraid to ask questions and explore new ideas
- Resourceful and analytical and able to solve complex problems through adaptation of existing technology and investigation of new technology
- Strong verbal and written communication skills in Mandarin and English
- Ability to work within a global and diverse team in a fast paced environment
Qualifications (Requirements)
- Bachelor’s (or Master’s) degree in Electrical Engineering or Mechanical/Materials Engineering or related field or equivalent
- 8+ years of experience in a supplier quality management role in consumer electronic product manufacturing
- Strong experience in PC modules for Click pads and Touchpads
- Strong knowledge of quality management systems (e.g., ISO 9001)
- Proficiency in quality tools (e.g., FMEA, SPC, 8-D, Fishbone)
- Proven experience in problem solving techniques to accelerate root cause investigation in case of process excursion events and non-conformances
- Track record of collaborating across global teams and time zones to facilitate effective communication and alignment with stakeholders at all levels
- Ability to travel up to 50% and as needed on a short notice
Belief in Diversity
Synaptics is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.